We handle end-to-end billing, including claim submission, payment posting, denial management, A/R follow-ups, verification of benefits, prior authorizations, and monthly reporting.
-
01.
What is included in your medical billing services?
Click to Read
-
02.
How much do your billing services cost?
Click to Read
Our Start-up pricing begins at 2.49% of monthly Insurance collection, but the final cost may vary depending on the size of your practice and the scope of services required. We also offer a flat fee option for small practices to keep billing affordable and predictable.
-
03.
Do you work with all types of healthcare providers?
Click to Read
Yes, we work with individual practices, mental health physicians, physician groups, clinics, hospitals, laboratories, telehealth providers and all health care providers.
-
04.
How do you ensure accuracy in billing?
Click to Read
Our team follows strict compliance protocols, double-checks every claim, and uses industry-standard software to minimize errors and rejections.
-
05.
Can you help reduce claim denials?
Click to Read
Absolutely. We specialize in denial management, A/R follow-up, and proactive claim scrubbing to improve your acceptance and payment rate.
-
06.
Will I still need in-house billing staff?
Click to Read
Not necessarily. Many practices rely entirely on our team, while others use us to support their in-house staff. We adapt to your needs.
-
01.
Will patients know they are speaking with a virtual assistant?
Click to Read
No — our team represents your practice professionally, just like in-house staff. Patients experience a smooth, seamless interaction.
-
02.
What tasks can your virtual front desk support handle?
Click to Read
Our team assists with patient scheduling, call answering, insurance verification support, pre-authorizations, patient reminders, and managing cancellations or reschedules.
-
03.
How soon can we get started?
Click to Read
Onboarding is quick and simple. Once we understand your requirements and systems, we can begin supporting your front desk in as little as 1 week.
-
04.
How do you ensure data security and HIPAA compliance?
Click to Read
All our team members are trained in HIPAA compliance, and we follow strict protocols to keep patient information secure.
-
05.
Do you provide customized support for each practice?
Click to Read
Absolutely. We understand every practice is unique, so our front desk solutions are tailored to fit your exact needs.
-
06.
Can your team work with my current scheduling software?
Click to Read
Yes. We adapt to your existing systems and workflows to keep everything consistent and efficient.
-
01.
Do I need a CAQH profile?
Click to Read
Yes, most insurance companies require it. If you don’t have one, we’ll create and maintain your CAQH profile to keep it up-to-date.
-
02.
Do you assist with re-credentialing?
Click to Read
Yes. We manage re-credentialing and compliance updates to ensure providers stay active with insurance panels and avoid interruptions in payments.
-
03.
How long does the credentialing process take?
Click to Read
The timeline varies by payer, but credentialing typically takes 60–120 days. We help streamline the process to reduce delays.
-
04.
What credentialing services do you offer?
Click to Read
We handle provider enrolment, CAQH registration and maintenance, NPI setup, Medicare/Medicaid enrolment, commercial insurance panelling, re-credentialing, and ongoing compliance updates.
-
05.
What if I already started the credentialing process?
Click to Read
No problem. We can step in at any stage to complete applications, fix errors, and manage follow-ups to ensure approval.
-
06.
What is credentialing and why is it important?
Click to Read
Credentialing is the process of verifying a provider’s qualifications, licenses, and professional background to ensure compliance and gain approval to work with insurance companies. It’s essential for getting paid by payers and building patient trust.
-
01.
How long does it take to launch a new website?
Click to Read
It depends on the size and complexity of the project, but most websites can be completed within 4–6 weeks.
-
02.
Can you integrate my website with other tools?
Click to Read
Yes. We can connect your site with scheduling systems, patient portals, payment gateways, or any other tools your practice uses.
-
03.
Will my website be mobile-friendly?
Click to Read
Absolutely. Every website we build is fully responsive, ensuring it works seamlessly on desktops, tablets, and smartphones.
-
04.
Who will maintain my website after it’s built?
Click to Read
You can choose. We offer ongoing maintenance packages, or we can train your staff to make updates independently.
-
05.
What types of websites do you build?
Click to Read
We design and develop professional websites tailored for healthcare providers and businesses, from single-provider practices to multi-specialty groups and service companies.
-
06.
Do you also redesign existing websites?
Click to Read
Yes. We can refresh your current site with a modern look, better functionality, and improved performance without losing your existing content.
