Privacy Policy

 

At Alliance Service Providers, protecting your privacy is a top priority. We do not sell, trade, or share contact information or SMS-related data with third parties for marketing or promotional purposes. Any information obtained through SMS opt-in and consent will remain confidential and will not be disclosed to outside parties.

When collecting personally identifiable information, we do so with full transparency and responsibility. Whenever we request information, we will clearly explain what we need and why. If you engage with us directly, we may request details such as:

 

  1. Name
  2. Email address
  3. Phone number
  4. Practice name
  5. City/State
  6. Practice size
  7. Any additional information you choose to provide

 

We collect only the information required to deliver the services you request. Your security and confidentiality are central to how we manage your data, and all information is handled in line with this Privacy Policy.

 

Information We Do Not Collect We will never request or collect:
  1. Racial or ethnic background
  2. Religious or philosophical beliefs
  3. Genetic information
  4. Biometric data

 

Electronic Health Records (EHR) Access


In some cases, we may require access to your Electronic Health Records (EHR) to provide our services. This may include requesting your Practice ID or secure access credentials. Any such access is used strictly for service delivery and managed with the highest level of confidentiality.

 

Technical Information


We may also gather certain technical data to improve our website and services, including:

  • Browser type and operating system

  • Pages visited on our website

  • Date, time, and duration of visits

  • IP address

  • Other analytics to enhance site performance

 

Use of Information
The information we collect may be used to:
  • Improve website functionality and overall user experience

  • Monitor website traffic and refine digital strategies

  • Send service-related or promotional communications (with prior consent)

  • Detect and prevent fraudulent activity

  • Introduce new services and features

  • Provide customer support and important service updates

 

Legal Disclosure


While client confidentiality is a cornerstone of our business, we may disclose information if required by law in cases involving fraud, criminal activity, or legal obligations. Disclosures will always be limited to what is legally necessary.

 

Policy Updates


This Privacy Policy may be updated periodically to comply with new federal or state requirements. Clients will be informed of changes, and our ongoing priority will remain the safeguarding of personal information.

 

SMS Terms and Conditions

SMS Consent


Information collected through SMS consent will never be shared with third parties for marketing purposes.

 

Types of SMS Communications

 

By opting in, you may receive SMS messages from Alliance Service Providers related to revenue cycle management (RCM) and healthcare services, including updates, reminders, or service announcements.

  • Reply “STOP” to unsubscribe at any time.

  • Reply “HELP” for assistance.

  • Message and data rates may apply.

 

Message Frequency


The number of messages you receive may vary depending on your preferences and service requirements.

 

Potential Fees


Your mobile carrier may charge standard messaging and data fees for SMS communications. Charges may vary depending on carrier and location.

 

Opt-In Method


You can opt-in through intake forms available on our website. Consent for SMS communications will never be shared with outside parties.

 

Opt-Out


You may opt-out at any time by replying “STOP” to any SMS message. Once opted out, you will no longer receive messages. To re-subscribe, simply reply “START.”

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